free
The Client Experience.
March 27, 2026
16:30
Kaizen AV Projects, East Legon🇬🇭
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About This Event
Great client experiences are never accidental. They’re designed. 🛠 For Lab Session 03, Maureen Atebawone leads the experiment on the one variable every creative business depends on, yet rarely optimizes: The Client Experience. We’re putting the journey under the microscope, breaking down how to intentionally design every touchpoint, from the first "Hello" to long-term partnerships. Because a great client experience isn’t a happy accident. It’s an engineered result.